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Devices

The device table lists all endpoints which have established a successfull connection to the DCM and their license has been added to the DCM.

Attention

Devices for which there is no license installed in the DCM will not be accepted and thus will not show up.

Device Status

A TUXGUARD DEVICE SECURITY instance has one of four possible states:

OK (green)

An instance is considered as OK, if:

  • less than six file are quarantined
  • less than three update attempts failed
  • heartbeat information is newer than 4h

Warning (yellow)

An instance is in a warning state, if:

  • more than five files are quarantined
  • more than two updates attempts failed

Critical (red)

An instance is in a critical state, if:

  • more than ten files are quarantined
  • more than eight updates attempts failed
  • antimalware or realtime (OA) scan is disabled

Unknown (purple)

An instance is considered as unknown if no heartbeat information was received by the DCM in the past 4 hours. Possible reasons are:

  • instance is powered off
  • instance is offline or cannot reach the DCM
  • ConsoleAgent service is not running

Actions

Action Description
Start Scan Trigger a scan command on the selected instances
Stop Scan Stop a scan
Replace Profile Deploy a new profile to the selected instances
Update Start a vdf and engine update on the selected instances
Replace License Deploy a new license to the selected instances
Delete Remove the selected instance from DCM

Attention

When triggering the Delete action:
Make sure you uninstall TUXGUARD DEVICE SECURITY properly or the instance will reconnect again!